Health First partners with HealthLoop to enhance patient experience

[March 8, 2016 – Mountain View, CA] HealthLoop, the leading patient engagement platform, is pleased to announce a new partnership with Health First, a Central Florida not-for-profit, integrated delivery network healthcare system that includes health insurance plans, hospitals, a multi-specialty medical group and outpatient and wellness services.

With the new partnership, physicians in the Health First network will be able to establish automated communications with their patients, starting with surgeons in the Orthopedic Surgery Department at Health First’s Holmes Regional Medical Center. With HealthLoop, follow up will be automated and through text message and email communications. Physicians will be able to deliver timely, condition-specific guidance and reminders, while also addressing clinical questions and providing educational materials to help keep patients on track, detect impending clinical concerns and provide a 5-star patient experience.

“Health First is once again leading the charge in integrated health delivery,” said Todd Johnson, CEO of HealthLoop. “As other hospitals are scrambling to prepare for the CJR value-based payment program this spring, the team at Health First is already applying technology to help their orthopedic surgeons coordinate care and catch adverse reactions post-surgery. There’s no doubt – with HealthLoop on board – that they’ll be ready for April.”

More information about how HealthLoop can help CJR hospitals can be found on the company website at

About HealthLoop
HealthLoop automates patient engagement to help health providers reduce cost, improve outcomes and deliver a 5-star patient experience. Reassuring guidance each step of the way connects care teams with patients who need it most. HealthLoop enables value-based care for hospitals to monitor at-risk populations, provide outreach when most needed and track patients through an episode of care. Patients rate their doctors with a 5-star experience and providers realize better efficiencies with an automated patient check-in approach. Located in Mountain View, HealthLoop facilitates over 35,000 automated check-ins each month.

About Health First
Founded in 1995, Health First is Brevard County’s not-for-profit, community healthcare system. The fully integrated delivery network (IDN) includes health insurance plans, hospitals, a multi-specialty medical group and outpatient and wellness services. To learn more about Health First, visit

Bevey Miner

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