HealthLoop chosen by Cedars-Sinai Health System to reshape health care delivery through feature-rich patient engagement

Enhancing the digital experience for patients and physicians with HealthLoop

(Mountain View, CA, April 2, 2015) HealthLoop, the patient experience leader, is pleased to announce a partnership with Cedars-Sinai Health System by leveraging its platform to amplify the hospital’s digital patient experience. HealthLoop was selected as an exclusive partner to integrate new patient service systems directly into Cedars-Sinai’s existing electronic medical record to automate patient follow-up and expand the hospital’s focus on providing exceptional care.

Cedars-Sinai is internationally recognized as providing the highest-quality compassionate patient care. In the last year, the hospital was once again recognized on the Honor Roll of U.S. News & World Report’s Best Hospitals and named No. 1 for best overall quality of health care in the NRC Consumer Choice Awards.

“Following a comprehensive review of the patient engagement landscape, HealthLoop has emerged as a sophisticated and elegant solution on which we are excited to form the basis of a partnership,” said Darren Dworkin, Chief Information Officer, Cedars-Sinai Health System. “HealthLoop’s emphasis on creating a delightful experience for both patients and physicians by leveraging the latest mobile thinking and content made them an easy choice. We are excited for the opportunities ahead.”

With the dramatic accelerating shift to value-based care, provider organizations need to establish ongoing relationships with their patients to detect treatment failures as early as possible. It is estimated that nearly $40B annually is wasted on preventable complications from surgical cases alone. Coupled with the vast opportunities to improve care coordination, optimize primary care, and monitor chronic illness, risk-bearing health care systems have a tremendous opportunity to change the way they interact with patients to improve outcomes.

“As one of the most highly respected academic medical centers and health systems in the world, HealthLoop is honored to work with Cedars-Sinai physicians and administration as their partner to improve quality of care, enhance patient experience, and decrease the cost of care,” said Todd Johnson, CEO, HealthLoop. “This opportunity has aligned us as the market leader in enterprise patient engagement.”



HealthLoop keeps doctors and patients connected between visits with clinical information that is insightful, actionable, and engaging. HealthLoop’s peer-reviewed follow-up plans automate the routine aspects of care while tracking patient progress and monitoring clinical areas of concern, boosting efficiency, and improving outcomes through patient engagement. HealthLoop is a Mountain View, CA–based company, founded by Dr. Jordan Shlain, a primary care doctor in San Francisco.


Bevey Miner




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