HealthLoop Impress™

DELIGHT PATIENTS IMPROVE REPUTATION

HealthLoop automates follow-up, enabling physicians to do what they’re great at doing – practicing excellent medicine that is both effective and highly engaging. Patients receive scheduled email check-ins that deliver timely condition-specific and empathetic guidance, reminders, clinical questions, and educational materials. These help keep patients on track, detect impending clinical concerns, and provide a 5-star patient experience, all without the physician having to lift a finger. The results are clear – 81% of HealthLoop patients engage and 86% are likely to recommend their provider.

Coordinated care with automated outreach
Create a 5-star patient experience
Engage patients with digital empathy
Drive better ratings (HCAHPS, RSCR)
86% most ‘Likely to Recommend Provider’

HealthLoop automates follow-up, enabling physicians to do what they’re great at doing – practicing excellent medicine that is both effective and highly engaging. Patients receive scheduled email check-ins that deliver timely condition-specific and empathetic guidance, reminders, clinical questions, and educational materials. These help keep patients on track, detect impending clinical concerns, and provide a 5-star patient experience, all without the physician having to lift a finger. The results are clear – 81% of HealthLoop patients engage and 86% are likely to recommend their provider.

These daily check-ins increase patients’ comprehension of their care plans and are delivered in digestible bits of instructions throughout the episode of care.

HealthLoop anticipates routine questions and answers them before they’re asked, which results in a 60% reduction in inbound phone calls. HealthLoop reduces the need for office visits to answer patient questions. In fact, 91% of patients indicated that the use of HealthLoop enabled them to have some of their questions or concerns addressed without a phone call or office visit.

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