Physicians

Extending care delivery where it matters most

We know you want to treat your patients with the highest quality of care and to know who needs you most and when they need you. But reaching out to all your patients every day is impossible unless you use HealthLoop.

HealthLoop automates follow up, enabling you to do what you’re great at doing – practicing excellent medicine that is both effective and highly engaging. Patients receive regular, digital check-ins that deliver timely condition-specific guidance, reminders, clinical questions, and educational materials that help keep patients on track, detect impending clinical concerns, and provide a 5-star patient experience.

Clinical teams can assess patients that may be having treatment failure or a worsening state of health. Early intervention can help prevent emergency room visits and re-admissions.

See how we can help you impress your patients, improve outcomes, and create an impact that can lower costs and provide outreach to your patients.

Hospitals

SEAMLESSLY ENGAGE PATIENTS ACROSS THE CARE CONTINUUM

HealthLoop improves outcomes, lowers costs, and reduces complications during acute episodes by improving coordination with patients at home and across care settings.

Leveraging a proven technology-enabled engagement platform and evidence-based content, HealthLoop helps providers target their attention on the patients that are most in need of their attention while delivering superior service and empathetic communication to every patient. Not only do HealthLoop patients achieve better outcomes, but they also have greater satisfaction and patient reported outcomes, resulting in increased market share and better financial performance in alternative payment models. Once patients are engaged, HealthLoop automatically captures valuable outcomes data essential to optimizing reimbursement in new CMS incentives.

HealthLoop lowers the cost of care through automated ‘check-ins.’ Patients are connected to their physicians or care team with digitally delivered empathy and responsive communication. Along the way, HealthLoop asks patients how they are doing, and when patients experience treatment failure or worsening state of health, HealthLoop notifies the care team. Subsequent intervention allows those in need to get attention before their condition leads to an emergency room visit.

Find out how HealthLoop can impress your patients, improve outcomes, and impact care coordination through better continuity of pre-operative and follow-up care.

Patients

FOLLOW UP IS THE BEST MEDICINE®

Our goal is to help you achieve the best possible outcome. HealthLoop is a free service that may be offered to you by your physician or hospital to enable your care team to stay connected to you through your surgical journey. We want you to have the best outcome and your care team wants to deliver the best quality care. Getting on a ‘loop’ is easy.

Once you have been invited by your physician or hospital, you will get an email check-in. After you activate, you will be able to use your computer or smartphone to connect with your care team. HealthLoop will provide automated guidance and reassurance, help you organize what to do and when to do it, track your progress, and answer your questions through secure messaging. All this is without having to pick up the phone. Ask your doctor about HealthLoop.

Value-Based Care

PATIENTS ARE THE MOST UNDERUTILIZED RESOURCE IN THE ACHIEVEMENT OF BETTER OUTCOMES

As we move toward value-based care and improved outcomes, CMS and commercial payers are quickly unveiling new models of care and payment reform to reward success and penalize failure. Most of these models have been voluntary to date such as BPCI, ACOs, and PCMH. Recently, however, CMS announced the first mandated bundled payment program called Comprehensive Care for Joint Replacement (CJR). This initiative will accelerate as CMS intensifies the goal to get 30% of all healthcare services into value-based models by the end of this year and 50% in just two years. This is not just a cost-cutting model; the bar to increase quality will become more difficult each year.

“Our first goal is for 30% of all Medicare provider payments to be in alternative payment models that are tied to how well providers care for their patients, instead of how much care they provide – and to do it by 2016. Our goal would then be to get to 50% by 2018.”

– HHS Secretary Burwell, Posting January 2015

The only way health systems are going to be able to accomplish these goals at scale is through technology and evidence based care paths that will put the patient at the center of all care. This will lead to better coordination of patients as they transition from one care setting to another.

HealthLoop works with health systems to improve outcomes, lowers costs, and reduce complications during acute episodes by improving coordination with patients at home and across care settings. Not only do HealthLoop patients achieve better outcomes, but they also have greater satisfaction and are more engaged in their care, resulting in increased market share and better financial performance in alternative payment models. Once patients are engaged, HealthLoop automatically captures valuable outcomes data essential to optimizing reimbursement in new CMS incentives.