HealthLoop tapped for orthopedic patient engagement programs

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Technology advancements in outpatient hip and knee replacement are proving successful at 90210 Surgery Center

[February 29, 2016 – Los Angeles, CA] – 90210 Surgery Medical Center, in Beverly Hills, has been on the forefront of patient safety innovations since 2006 under the guidance of Medical Director ,Dr. Kerry Assil . Last year, Dr. Brad Penenberg started performing total joint replacement surgery in an infection-free, outpatient setting with a minimally invasive technique that allows patients to return home the same day.

Now, the surgery center has teamed with HealthLoop, the leading patient engagement platform, to add a layer of technology-driven patient service to the process, ensuring optimal patient education/preparation, recovery rates, and improving outcomes. HealthLoop sends custom educational information, reinforcement materials and reminders to patients via email or text messages. This type of information is ideal for preparing the patient before and after surgery and helps keep them in touch with their surgeon and their medical team.

“As a nurse working in the medical field for 30 years, it’s completely amazing that our patients are having total joint replacement and going home smiling the same afternoon,” said Benita Tapia, RN CASC and Chief Administrator for the surgery center. “I can see we’ve come a long way in the advancement of this type of surgery.”

“We have been able to make a difference for the patient and his or her family by providing a more personal experience and intimate setting, now by adding HealthLoop it will just take us to the next level of providing excellent care and service,” said Steve Pearson, Director of Patient Relations at 90210 Surgery Medical Center.

The Centers for Medicare and Medicaid Services (CMS) have begun rolling out an ambitious program to improve the safety and recovery of hip and knee joint replacement surgery – rewarding the types of patient safety innovations pioneered by 90210 Surgery Medical Center. In April 2016, CMS will begin the first-ever mandatory bundled payment program for joint replacement surgery (CJR) with nearly 800 hospitals and half a million patients.


For more information about 90210 Surgery Medical Center please visit their website at For more information about HealthLoop, visit or booth #11122 at the at the annual Health Information Management Systems Society (HIMSS) conference in Las Vegas later this week.


About HealthLoop

HealthLoop automates patient engagement to help health providers reduce cost, improve outcomes and deliver a 5-star patient experience. Reassuring guidance each step of the way connects care teams with patients who need it most. HealthLoop enables value-based care for hospitals to monitor at-risk populations, provide outreach when most needed and track patients through an episode of care. Patients rate their doctors with a 5-star experience and providers realize better efficiencies with an automated patient check-in approach. Located in Mountain View, HealthLoop facilitates over 25,000 automated check-ins each month.

About 90210 Medical Center

When it comes to your surgical care, selecting the best facility may be as important as selecting the best doctor. Our mission at 90210 Surgery Medical Center is to deliver to you the highest quality in outpatient surgical care and procedural services within a nurturing and supportive atmosphere. We have unparalleled patient safety as a result of an infection free policy.

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